Privacy Policy
Last updated: May 1, 2026
1. Information We Collect
We collect information you provide directly, such as your name, email address, billing information, and any communications you send to us. We also automatically collect certain technical data including IP addresses, browser type, device information, and usage patterns through cookies and similar technologies.
2. How We Use Your Information
Your information is used to provide and maintain our services, process transactions, send service-related communications, improve our platform, prevent fraud, and comply with legal obligations. We do not sell your personal information to third parties.
3. Data Storage & Security
All personal data is stored on encrypted servers within our data centers. We implement industry-standard security measures including TLS encryption, access controls, and regular security audits. Despite these measures, no method of electronic storage is 100% secure.
4. Cookies & Tracking
We use essential cookies to operate our services, analytics cookies to understand usage patterns, and preference cookies to remember your settings. You can control cookie preferences through your browser settings, though disabling certain cookies may affect service functionality.
5. Third-Party Services
We may share data with trusted third-party service providers who assist in operating our platform, including payment processors, analytics providers, and support tools. These providers are contractually obligated to protect your data and use it only for the purposes we specify.
6. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. Upon account deletion, your personal data will be removed within 30 days, except where retention is required by law or for legitimate business purposes such as fraud prevention.
7. Your Rights
You have the right to access, correct, or delete your personal data. You may also request data portability, restrict processing, or object to certain uses of your data. To exercise these rights, contact our privacy team at privacy@datacastle.space.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the 'Last Updated' date. Continued use of our services after changes constitutes acceptance.